GROW | MEASURE
Visible Customer's overall objective is to grow your business and deliver long-term growth and profitability by creating unparalleled customer loyalty and retention.
Share Of Wallet
Customer engagement breeds increased share-of-wallet. The more engaged customers are the more business they do with your dealership:
Increased share of wallet equals long-term growth and profitability.
We apply the same science and Loyalty Marketing philosophy and methodology to targeted conquest marketing. It is a highly effective method to infuse new customers into your database and grow your overall customer base and profitability.
Turn your ineffective mass marketing expense into very precise targeted marketing, resulting in a growth-generating revenue stream.
Lifetime Value Of A Customer
Another benefit of customer engagement and loyalty is the increased lifetime value of a customer. Engaged customers stay in a loyal relationship longer and spend more at their dealership of choice. Loyal customers not only purchase their first vehicle from your dealership, but their fourth and fifth vehicles, as well as their family members' vehicles. In addition, you significantly benefit from servicing their multiple vehicles throughout their ownership lifecycle.
Long-term engaged, loyal customers are highly profitable.
Our sophisticated loyalty marketing engine produces a tremendous amount of valuable performance indicators and insight. This information is accessible 24/7 via your personalized dealership website. This dynamic business tool is one you will want to have up throughout the day to monitor the health and performance of your business, customer activity and marketing effectiveness.